Let the story begin...
On September 28, 2013 my family and I decided to eat at the world renown Red Gernaium Restaurant in New Harmony, Indiana.
The management was extremely rude to us and I suggested to my server that the manager needed to change their attitude towards us. Upon leaving, I simply gave a wave of dismissal to the manager that treated us so rudely.
90 minutes after I returned home, I received the voicemail below on my phone (WARNING: LANGUAGE NOT APPROPRIATE FOR CHILDREN):
Below is a story about what it is like to be treated rudely by allegedly one of the best restaurants in Southern Indiana.
Yup, really professional and totally uncalled for.
On Monday, September 30, 2013, I, a regular patron of this business along with my wife and children went to the Red Geranium office to meet with the general manager. Before his arrival we were met in the office by the manager, the gentleman's who's voice is in the recording above. At this moment, with a time frame of 15 minutes he again threatened physical harm to me several times, engaging in name calling, and of course this was overwhelming to my children who began to cry. Fortunately for us, my wife had the good sense to record this encounter as well.
Is this the standard operating procedure of the ownership and/or management of the Red Geranium Enterprises of New Harmony, Indiana?
Is this possibly a reflection of other incidents in the past by the ownership and/or management of Red Geranium Enterprises to patrons that were not satisfied with their dining experience?
is this an example of the training given to management by the owners of the Red Geranium Enterprises?
What would happen if a patron of the restaurant was complaining about their server, seating, food quality, or any other type of dissatisfaction that they may endure and was confronted in a hostile manner by the management?
These are serious concerns that each individual that ventures into what one would think would be a pleasurable dining experience at the "world renown" Red Geranium Restaurant in New Harmony, Indiana.